Suna handles your customer calls so you don't have to. Available 24/7 and fluent in five languages.
Suna connects to your existing product catalog and order history, and answers real questions.
Calls are answered immediately, day or night. No queue, no hold music, no missed calls during busy hours.
Suna detects what language the caller is speaking and responds in kind — English, Mandarin, Cantonese, Japanese, or Thai.
Upload your products, orders, and customer data. Suna reads it and answers questions about real stock, real prices, and real order status.
When a caller has a complaint, Suna captures it and logs it to your dashboard. Your team reviews it when ready — no call to transcribe.
Customers can check order status, shipping ETAs, and tracking information without speaking to a person.
One place to review call logs, manage products, handle complaints, and update your greeting and business hours.
We plug right into your current setup so you can keep your existing phone number. You won't need to buy any new hardware or hire an IT team to make it work.
Sign up and add your company details. Takes about two minutes.
Import an Excel file with your products, customers, and orders — or start fresh and add them manually.
Paste in your phone number and connection details. Suna handles the webhook configuration.
Your number is ready. Calls from customers are answered automatically from this point forward.
Start free and scale when you need to. No hidden fees, no per-minute surprises.
Try it, no credit card needed
For solo owners & freelancers
For small businesses scaling up
For high-volume businesses
Suna answers your business phone when nobody else can. It works from the product and order data you upload, so callers get a real answer about stock, prices, or where their order is instead of a voicemail beep.
Five: English, Mandarin, Cantonese, Japanese, and Thai. Suna works out which one the caller is speaking and switches to it, speaking back in Microsoft Azure neural voices rather than a flat robotic one.
They call the number you already give out. Suna picks up on the first ring. There's no app to download and no second number to remember, so nothing changes on the caller's end.
Usually one afternoon. You sign up, upload an Excel file with your products, customers, and orders, then connect your phone number. The webhook side of it is handled for you.
No. Suna works with the number you already have, and there's nothing to buy or install. Setup happens in the browser, so you won't need an IT person to get it running.
Yes. It reads the order data you've uploaded, so someone asking where their parcel is gets the current status and tracking number back on the call, without waiting for a person to free up.
Retailers, clinics, service businesses, and online sellers who take orders and answer questions over the phone. It earns its keep fastest where customers call in a few different languages and whoever picks up doesn't speak all of them.
Calls come in over your existing line. Speech-to-text transcribes the caller while they talk, a large language model works out what they need and writes the reply, and Microsoft Azure neural voices say it back in their language.
Set up your account, connect a phone number, and Suna starts answering calls the same day.
Questions? Reach us at hello@suna.la